International Literacy Day 2018

A celebration of International Literacy Day 2018

Adult literacy in Ireland: 
Challenges and solutions for communicating effectively with the public

Friday 7 September 2018 – 9.30 am to 1.00 pm

National College of Ireland, Mayor Street, IFSC, Dublin 1

One in six (520,000) adults in Ireland find reading and understanding everyday documents difficult: for example, reading a leaflet, bus timetable or medicine instructions. Lack of awareness of the extent and effect of low literacy levels in Ireland has meant that many organisations are not reaching - and often excluding - their customers. This is a waste of time and money. This conference will show that organisations that are aware of literacy issues and use plain English are more effective in meeting both the needs of the public and business needs.

Where: National College of Ireland, Mayor Street, Irish Financial Services Centre, Dublin 1, DO1 Y300

When: Friday 7 September 2018 from 9.00 am to 3.00 pm.

Registration is from 9.00 to 9.30 am and the conference starts at 9.30 am

Cost: There is no fee for attending this conference

Speakers and topics: 9.30 am to 3.00 pm

Introduction: Chair

Conor Pope, Author, Broadcaster and Consumer Affairs correspondent, The Irish Times

Setting the scene: Literacy levels in Ireland– their impact onindividuals, society and the econom

Dr Inez Bailey, Chief Executive, National Adult Literacy Agency (NALA)

The personal consequences

Eamon Delaney, Adult Literacy Student, Tipperary Education and Training Board (ETB)

Plain English and the law

Attorney General, Séamus Woulfe

Information is power: Understanding and responding to cancer patients’ information needs

Sarah Lane and Tara Droog, Cancer Information Editors, Irish Cancer Society

GDPR and the public: Making the complicated accessible

MB Donnelly, Head of GDPR Awareness and Training, Assistant Commissioner, Data Protection Commission, Ireland (Note: GDPR is General Data Protection Regulation)

Rising to the challenge: Integrating literacy into apprenticeship programmes, workplace training and taster programmes for the unemployed

Joann Power, Adult Literacy Organiser, Waterford and Wexford Education and Training Board (ETB)

Clear design: How document design can support people who struggle with reading

Rob Waller, Simplification Centre, UK

Communications: A bridge or a barrier?

Jennifer Hanrahan, Senior Investigator, Office of the Ombudsman

12.30  Lunch break

Note: NALA will not be providing lunch, but there are several shops and cafés nearby

1.30    Workshops: Each participant can attend one workshop:

  1. Writing clearly for the web
  2. Plain English
  3. How to be a literacy friendly organisation

3.00    Close

Public transport:The nearest LUAS tram stop is Mayor Square (two stops after Busarus on the red line)

Parking: The NCI car park is on Alderman Way, Dublin 1 (Please note that NALA does not pay for participants’ parking)