Employer resources

Guidelines on the inclusion of people with intellectual disabilities in adult literacy services

This is a revised edition of Guidelines on the inclusion of adults with learning disabilities in literacy schemes (NALA 1999). In 2013, the Department of Education and Science (DES) Review of Adult Literacy Provision recommended revising and updating the original Guidelines. In 2015, SOLAS asked NALA to produce a Scoping Paper to inform that work. The Scoping Paper included a draft set of guidelines.

Plain English and the law

This booklet highlights the importance and benefits of clear communication from a legal perspective. Our aim is to show you how plain English can save you time and money by avoiding unnecessary legal costs.

This booklet has three parts.

The Crystal Clear Pharmacy Programme - guide

The Irish Pharmacy Union (IPU), MSD and NALA have developed the national Crystal Clear Pharmacy Programme with a unique quality mark. The programme will recognise pharmacies that deliver a health literacy friendly service to their patients, by awarding them the Crystal Clear Mark.

The Crystal Clear General Practice Programme - guide

NALA and MSD, in discussion with the Irish College of General Practitioners (ICGP), have developed the national Crystal Clear General Practice (GP) programme with a unique quality mark. The programme will recognise general practices that deliver a health literacy friendly service to their patients, by awarding them the Crystal Clear Mark.

The Crystal Clear Pharmacy Programme - overview

Irish Pharmacy Union (IPU), MSD and NALA have developed the national Crystal Clear Pharmacy programme with a unique quality mark. The programme will recognise pharmacies that deliver a health literacy friendly service to their patients, by awarding them the Crystal Clear Mark.

The Crystal Clear General Practice Programme - overview

The Irish College of General Practitioners (ICGP), MSD and NALA have developed the national Crystal Clear General Practice programme with a unique quality mark. The programme will recognise general practices that deliver a health literacy friendly service to their patients, by awarding them the Crystal Clear Mark.

Write on for work: Exploring a web based approach to integrating literacy as part of career preparation

Writeon – personal pathways to work was a National Adult Literacy Agency (NALA) -led partnership with Southside Partnership (SSP) and Local Employment Services (LES) that successfully delivered a labour market activation programme.

Write on for work: Guidelines for web-based basic skills support

These guidelines are for staff who work with adults who need help getting a job and who have gaps in their basic skills, such as numeracy, literacy and digital skills.  They will be particularly useful for Local Development Companies, Local Employment Services and Department of Social Protection staff.  

Return to Learning Evaluation Report

The evaluation of the Return to Learning Initiative was conducted with reference to criteria of relevance, linkage, benefit and quality. The researcher combined a number of methods in her approach to the evaluation. These included desk research in relation to project and organisational documentation; participation in national meetings of LANPAG-NALA-VEC personnel who were involved in implementing the Initiative and visits to each of the five local settings in which Return to Learning was being piloted.

Implementation Guide for NALA-FAS-VEC Return to Education Programmes

This report concerns the Return to Education initiative which has been designed to meet the basic education needs of Community Employment (CE) participants. There have been three parties to the initiative, FÁS, VECs in each local area and NALA which instigated the first Return to Education programmes in 1998 and which has been fulfilling a support role since then. NALA now plans to adopt a reduced support role in relation to the initiative.

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