This annual report tells you about the National Adult Literacy Agency’s work and finances in 2021. The sections are broken down into our main priorities:

1.  Individuals with unmet literacy, numeracy and digital literacy needs

2.  Adult literacy educators and services

3.  Organisations dealing with the public

4.  Policy makers and the general public

You can read our financial statements on pages 61 to 113. You can read our priorities for 2022 on page 114. To help you, on pages 115 to 118 we explain some acronyms and specialist terms.