We increase participation in adult literacy services and make it easier for more people to learn through distance education programmes.

Since the 1980s we have worked continuously in partnership with government departments, organisations, tutors and learners to advance adult literacy policy. 

Good practice in adult literacy work starts with the needs and interests of individuals. It is concerned with personal development and building confidence as well as technical skills.

We provide professional services to help organisations remove literacy-related barriers to customers accessing their services or to staff who may have difficulties reading or writing.

We make sure the views and experience of adults with literacy and numeracy difficulties are heard and taken into account by policy makers.

We make sure their views:

The National Adult Literacy Agency is an independent charity committed to making sure people with literacy and numeracy difficulties can fully take part in society and have access to learning opportunities that meet their needs.